Privacy Policy

Last updated: August 29, 2026

Ningbo Topfeng Houseware Co., Ltd. (“TOPFENG”, “we”, “us” or “our”) respects your privacy. This Privacy Policy applies to information collected through topfengpump.com, including information submitted through our inquiry forms and information collected through website analytics technologies.

1. Information We Collect

We may collect information that you voluntarily provide through our website, including:

• Name
• Company name
• Business email address
• Phone or WhatsApp number
• Country
• Estimated order quantity
• Product interests or product IDs
• Messages, specifications, sourcing requirements and other information you submit

We may also collect limited technical information relating to website usage, such as browser type, device type, pages viewed, approximate location and interaction information, where permitted and subject to your cookie choices.

2. How We Use Your Information

We may use information collected through the website to:

• Respond to product inquiries and quotation requests
• Provide product, OEM and ODM information
• Communicate regarding samples, pricing, lead times and cooperation
• Improve our website, products and customer experience
• Understand website performance and visitor behavior
• Maintain website security and prevent misuse
• Comply with applicable legal or regulatory obligations

3. Cookies and Similar Technologies

We use cookies and similar technologies to operate the website and, where you consent, to understand how visitors use the website. Optional analytics technologies are controlled through our cookie consent system.

Google Analytics 4

We use Google Analytics 4 to understand website traffic and visitor interactions, such as page views, session activity, device information and general usage patterns. Where required by law, Google Analytics is activated only after you consent to analytics cookies.

Microsoft Clarity

We use Microsoft Clarity to better understand how visitors interact with our website. Clarity may provide analytics features such as session recordings, heatmaps and interaction insights. Where required by law, Microsoft Clarity is activated only after you consent to analytics cookies.

4. Your Cookie Choices

When you visit our website, you may be given the option to accept, reject or manage optional analytics cookies. Your choice is stored so that the website can remember your preference.

You can also clear cookies in your browser to reset your previous choice. Where the website provides a cookie preference control, you may use it to update your preferences.

5. Sharing of Information

We do not sell your personal information. We may share limited information with service providers that help us operate our website, analytics, communications or security functions. These providers may process information according to their own privacy terms and applicable data protection requirements.

6. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, maintain business records, support customer and supplier communications, fulfill legal obligations and pursue legitimate business purposes.

7. Data Security

We use reasonable administrative and technical measures to protect the information we handle. However, no method of Internet transmission or electronic storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including rights to request access, correction, deletion or restriction of certain processing.

To make a privacy-related request, please contact us using the details listed below.

9. International Data Transfers

TOPFENG is based in China and serves international B2B customers. Information submitted through our website may therefore be processed in China and, where relevant, by service providers operating in other countries.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, analytics tools or legal requirements. The latest version will be published on this page with an updated revision date.

12. Contact Us